Online public services
Forms and service journeys that let people apply, book or report online, with clear updates on their request.
Industry solutions
Government & public sector
Explore service-request workflows, internal approvals and accessible digital interfaces.
Shape the right solution for your operation
These are possible project starting points, not published customer case studies. Describe your workflow and we can identify a suitable product or a custom project.
What we can build
Examples of systems we can design and build for this sector with the services below. The scope of each project is agreed with you in a written proposal.
Case management
Internal systems that route requests, approvals and documents between teams, with a full history of each case.
Data and reporting
Dashboards and reports built from your own systems for service performance and planning.
What to plan for
- Accessibility is a legal dutyUK public sector websites and apps must meet the Public Sector Bodies Accessibility Regulations 2018 and publish an accessibility statement, so services are designed and tested to WCAG 2.2 level AA.
- ProcurementPublic bodies buy through their own procurement rules and frameworks; we work within the process your organisation sets.
- Personal data at scaleServices that process personal data at scale usually need a Data Protection Impact Assessment before they launch.
General information to help you plan, not legal or regulatory advice. Your obligations depend on your organisation, so check them with your own advisers.